{"id":35031,"date":"2026-04-14T04:53:07","date_gmt":"2026-04-14T04:53:07","guid":{"rendered":"https:\/\/wcaffiliate.com\/docs\/?post_type=ek_doc&#038;p=35031"},"modified":"2026-04-23T10:12:49","modified_gmt":"2026-04-23T10:12:49","slug":"the-plugin-is-installed-but-not-working-what-should-i-check","status":"publish","type":"helpwp_doc","link":"https:\/\/wcaffiliate.com\/docs\/troubleshooting-and-others\/the-plugin-is-installed-but-not-working-what-should-i-check\/","title":{"rendered":"The plugin is installed but not working. What should I check?"},"content":{"rendered":"\n<p>Please check the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WooCommerce is installed and activated<\/li>\n\n\n\n<li>No JavaScript errors in browser console<\/li>\n\n\n\n<li>Permalinks are set (Settings \u2192 Permalinks \u2192 Save Changes)<\/li>\n\n\n\n<li>Plugin conflicts (disable other plugins and test)<\/li>\n\n\n\n<li>Theme compatibility (switch to default theme like Twenty Twenty-Three)<\/li>\n<\/ul>\n","protected":false},"author":14,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"helpwp_product":[53],"helpwp_topic":[46],"class_list":["post-35031","helpwp_doc","type-helpwp_doc","status-publish","hentry","helpwp_topic-troubleshooting-and-others"],"_links":{"self":[{"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/helpwp_doc\/35031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/helpwp_doc"}],"about":[{"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/types\/helpwp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/users\/14"}],"wp:attachment":[{"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/media?parent=35031"}],"wp:term":[{"taxonomy":"helpwp_product","embeddable":true,"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/helpwp_product?post=35031"},{"taxonomy":"helpwp_topic","embeddable":true,"href":"https:\/\/wcaffiliate.com\/docs\/wp-json\/wp\/v2\/helpwp_topic?post=35031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}